Shipping policy

At Flowers of Knox, we strive to provide reliable and timely delivery of our beautiful floral arrangements. Please review our shipping policy to understand how we handle deliveries.

1. Delivery Areas

1.1 We offer delivery services to specified areas listed on our website.
1.2 If your delivery location falls outside our standard zones, please contact us for assistance. Additional charges may apply for deliveries beyond our service area.

2. Delivery Times

2.1 We provide same-day delivery for orders placed before [Insert Cut-Off Time, e.g., 03:00 PM]. Orders placed after this time will be delivered the next business day.
2.2 Delivery times cannot be guaranteed, but we strive to fulfill orders within the requested time frame.

3. Delivery Fees

3.1 Delivery charges are calculated at checkout and depend on the destination. These fees will be clearly displayed before confirming your order.
3.2 For special delivery requests or urgent deliveries, additional fees may apply.

4. Delivery Process

4.1 It is your responsibility to provide accurate and complete delivery information, including the recipient's name, address, and contact number.
4.2 If the recipient is unavailable at the delivery address:

• Flowers may be left in a safe location at the discretion of the delivery driver.
• A re-delivery attempt may be made (additional fees may apply).

5. Special Delivery Instructions

5.1 If you have specific instructions for the delivery (e.g., leave with a neighbor or in a specific location), please include them during checkout.
5.2 While we will do our best to honor these requests, they are not guaranteed.